The functional characteristics of the emergency call response system
It includes advanced event log functions linked in with the telephone network so that the operator can contact an individual directly from his workstation.
The typical architecture can network 50 response stations and 50 ECN hubs together on an IP network.
Configuration and processing data may be stored in a centralised database on a central server (optional). This is not essential for call handling, which is guaranteed, even if the server becomes unavailable